If you would like to raise a concern about any part of your engagement with Alphidence Capital Limited (the “company”), you can contact the company by writing to our compliance department, or you can telephone or email the company. Our contact details are below where we will deal with your complaint through our internal complaints procedure.


Telephone: +44 (0)203 161 4319

Address: Alphidence Capital, 14 Gray’s Inn Road, London, WC1X 8HN, Attention: Compliance

Your complaint will be handled in accordance with the relevant FCA rules, which may differ depending upon your status. Alphidence Capital has a written internal Complaints Handling Policy, as required by the FCA rules, a copy of which can be provided to you by Alphidence Capital upon request.

Financial Ombudsman Service

If an Eligible Complainant is dissatisfied with the firm’s response, in certain circumstances they may refer the case directly to the Financial Ombudsman Service.


Telephone: 0800 023 4 567

Postal Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR